We’re open Monday – Friday, 9 a.m. – 6 p.m. CET
Frequently Asked Questions
Please read our FAQ before sending us a message.
At this time we use weight based rate shipping for all orders. There are two shipping options: DHL and International Air Mail.
We accept VISA, Mastercad and American Express. You can also use PayPal, Stripe or Apple Pay.
Using DHL service usually takes 24-48h days to any destination. Registered Air Mail usually takes 3-7 days to any destination. These numbers are orientative.
We use a Secure SSL connection on our website and the payments are secured also using the 3rd party payment gates like Paypal or Stripe.
You will receive an order confirmation email. As soon as your order has been shipped you will be notified by another email that includes tracking number.
Yes, we will send you an invoice with each order you make. You can also download it from your account dashboard.