OSA Electronics

Barcelona, Spain

We’re open Monday – Friday, 9 a.m. – 6 p.m. CET

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

At this time we use weight based rate shipping for all orders. There are two shipping options: DHL and International Air Mail.

Which payment methods are accepted in the Online Shop?

We accept VISA, Mastercad and American Express. You can also use PayPal, Stripe or Apple Pay.

How long will delivery take?

Using DHL service usually takes 24-48h days to any destination. Registered Air Mail usually takes 3-7 days to any destination. These numbers are orientative.

How secure is shopping in the Online Shop? Is my data protected?

We use a Secure SSL connection on our website and the payments are secured also using the 3rd party payment gates like Paypal or Stripe.

What exactly happens after ordering?

You will receive an order confirmation email. As soon as your order has been shipped you will be notified by another email that includes tracking number.

Do I receive an invoice for my order?

Yes, we will send you an invoice with each order you make. You can also download it from your account dashboard.

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